We aim to process your order within 1 business day. Once shipped, standard delivery within Malaysia typically takes 3–7 business days, depending on your location. You will receive a tracking number as soon as your order is on its way.

For Detail Information, please refer to our Shipping Policy.

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. Items must be unused, unwashed, with original tags attached. For full details, please refer to our Refund & Return Policy.

You may cancel or make changes to your order before 3:00 PM MYT on the same day the order is placed. After this time, we begin processing orders and changes may no longer be possible. If you need assistance, please contact us at info@zonaluxe.com as soon as possible.

Yes! We are pleased to offer Free Shipping on all orders within Malaysia, no minimum spend required.

For Detail Information, please refer to our Shipping Policy.